Draft Privacy Policy

Who we are

Buzz Bees Cards is a family run independent shop based in Bedford, Bedfordshire. This privacy policy relates to information collected through our website at buzzbeescards.com.

Our address is: Buzz Bees Cards, 6 Howard Centre, Horne Lane, Bedford, Bedfordshire, MK40 1UH. Email: buzzbeescards@outlook.com

What personal data we collect and why we collect it

Account details

We collect your personal information such as name and addresses when you create an account on our website. We use this information as part of our contract with you to fulfil any orders you place.

Payment details

Your credit card or other payment type details are collected by our payment processing partner (currently Square) during checkout. We do not have access to this information or retain it on our website.

Reviews

Registered users can choose to submit reviews for products they have purchased. These reviews will be associated with the user’s account while the account remains live on our website. Reviews may be shared publicly on the website to inform other visitors about our products.

Contact forms and Newsletter sign-up

You may choose to submit information via a contact form on our website, or provide your email address for our newsletter and to receive marketing information. This information is only collected with your consent but may be linked to your account details if your message relates to your account or an order you have placed.

IP Address

When users interact with the website, such as placing an order or submitting a contact form, we may also collect the IP address and other technical details of the request. We use this information to prevent abuse of our website and for possible fraud detection.

Who we share your data with

We only share your information with other parties necessary to fulfil your orders, for example, with our payment processor or delivery services.

How long we retain your data

Account information for inactive accounts is deleted after two years and personal information associated with orders is held for five years before the order is anonymised. IP addresses may be retained indefinitely for spam prevention purposes.

Email addresses provided for our newsletter and marketing will be retained until we believe they are no longer valid or until you inform us you no longer wish to receive marketing information from us.

Cookies

Our site uses cookies to manage users’ experience on the website. We do not otherwise use cookies to collect or share information about users.